FAQs

What Are Your Requirements?

US Customers:

A valid driving license
A full coverage insurance
A major credit card

Non US Customers:

A Valid driving license and passport
A major credit card
Must be 25 years old or older
Please note: all three documents need to be under the driver’s name. Debit cards may be accepted if other requirements are met.

What Happens If I Get A Ticket or Tolls?

We are not responsible for any tickets, toll road fees, or other charges incurred while driving our vehicles. Clients are fully responsible for all expenses associated with the rental, including but not limited to tolls, traffic tickets, towing charges, and impound costs.

What Is Your Cancellation Policy?

We have a 24-hour grace period for customers to cancel their reservations from the initial transaction. Afterwards, if the reservation is canceled seven or more days before the scheduled rental date, there will be no penalty.

Cancellations occurring in less than seven days from rental date will be penalized with a fee equal to 50 percent of the rental value.