FAQs

US Customers:

A valid driving license
A full coverage insurance
A major credit card


Non US Customers:

A Valid driving license and passport
A major credit card
Must be 25 years old or older
Please note: all three documents need to be under the driver’s name. Debit cards may be accepted if other requirements are met.

We are not responsible for any tickets you incur while driving our vehicles, nor will we pay any toll road fees. You are also responsible for any other fees, penalties, towing charges, or impound costs.
Clients are responsible for all expenses they incur in the rental vehicle. This includes tolls, tickets and towing.

We have a 24-hour grace period for customers to cancel their reservations from the initial transaction. Afterwards, if the reservation is canceled seven or more days before the scheduled rental date, there will be no penalty.

Cancellations occurring in less than seven days from rental date will be penalized with a fee equal to 50 percent of the rental value.